The professor of art and design from the University of Lapland, Satu Miettinen, has been named to the Ministry of Finance’s Strategic Management team for implementing national service architecture (KaPa). National service architecture creates an interoperable digital service infrastructure through which data transfer between organizations and services is easy. The program establishes a service channel (communication layer), shared service views required by citizens, businesses, and public authorities, a new electronic identification solution as well as solutions for managing the roles and mandates of organizations and natural persons.
The term of office on the management team for implementing service architecture lasts until the end of 2017. Joint operating models and processes will be created during the program, which will allow for the continued maintenance of national service architecture and the coupling of data reserves and services as a part of national service architecture once the program comes to an end.
KaPa’s strategic management team approves the program’s objectives and timetable; ensures the commitment of the party it represents to the objectives of the program and the implementation of the tasks of the program; processes and advocates guidelines and proposals to Cabinet Committees or the Council of State.
Chief of staff Martti Hetemäki is the chairman of the strategic management team, and director-general Anna-Maija Karjalainen is the vice chairman. Other members are Auni-Marja Vilavaara, Harri Martikainen, Tapio Aaltonen, Eeva-Riitta Pirhonen, Antti Vertanen, Pekka Sinkkilä, Jan Elhon, Raimo Ikonen, Petteri Ohvo, Mikael Forss, Markku Heikura, Reijo Aarnio, Heikki Lunnas, Jaakko Salavuo, Sari Almi, Juha Ropponen, Heli Hänninen, Juhani Heikka, Antti Kivelä, Satu Miettinen, Jukka Viitasaari, Reijo Svento, and Mika Tuuliainen.
In the N4S program, Satu Miettinen leads a research project at the University of Lapland in which service design methods are developed to meet the needs of digital production. Service design makes it possible to take advantage of deep customer understanding in product development and speeds up the development process.